Connection troubleshooting basicsNarrow a connection problem to the app, account, local network, remote route, or server.Server not foundRestore a missing or offline server in a Portico app.Media is missing from a libraryCheck permissions, folders, naming, scan state, and filters when an item does not appear.Buffering during playbackCompare the file, playback decision, server load, storage, and network path.Playback failedWork through an item that will not start or stops with an error.Sign-in problemsCheck the account, server membership, password, device time, and session state.Live TV or recording problemsSeparate source, guide, tuner, storage, schedule, and playback failures.